About DiagnoPhish
The DiagnoPhish service is operated by Navixia SA, a Swiss Limited Company highly specialised in
information security. This service is designed to test and educate users to security risks and
their consequences. It is not meant to commit fraud or gather real phishing data. Using
DiagnoPhish regularly will notably increase security awareness among your staff.
First use
Your first step is to register online and provide all information requested. Once we have
validated your request, you will be granted a demo account. You will then be able to perform a
number of tests for free. We do not provide more than one demo account per e-mail domain.
Operating mode
DiagnoPhish is entirely web-based. Nothing has to be installed locally on any machine, except
if you select to use the "Reporter Plugin" for Outlook which we propose as a free option. After
registering, you may devise your own phishing messages or make use of the provided templates.
You only have to import the list of target users and send the email. You may then consult the results
of the test online at any time, and see the evolution of the click trend by comparison with
subsequent campaigns.
Data protection
Your data is stored in Switzerland, on a highly secure server - and it stays there. It is kept on
your personal platform for your exclusive use only, without any intervention on our part. Navixia
takes every possible precaution to ensure that your data is secure.
Scope of phishing
You may send phishing e-mails to any e-mail address as long as it belongs to a domain name that we
have successfully validated as belonging to your organisation. If you want to target other
domains, you will have to provide written proof that you are entitled to do so.
Status of email delivery
DiagnoPhish will send out the emails based on the addresses provided as long as these are valid.
In view of the spam filtering you might have implemented, we cannot however guarantee delivery.
You will be able to track that online on your personal platform, as well as the results of the
test.
Inappropriate use
In case our platform is used in a way we consider inappropriate, or if we receive any complaint
regarding a phishing test, we reserve the right to disclose the identity of the respective
customer to the complainant and to block the incriminated account.
What DiagnoPhish customers say