About DiagnoPhish

The DiagnoPhish service is operated by Navixia SA, a Swiss Limited Company highly specialised in information security. This service is designed to test and educate users to security risks and their consequences. It is not meant to commit fraud or gather real phishing data. Using DiagnoPhish regularly will notably increase security awareness among your staff.

First use

Your first step is to register online and provide all information requested. Once we have validated your request, you will be granted a demo account. You will then be able to perform a number of tests for free. We do not provide more than one demo account per e-mail domain.

Operating mode

DiagnoPhish is entirely web-based. Nothing has to be installed locally on any machine, except if you select to use the "Reporter Plugin" for Outlook which we propose as a free option. After registering, you may devise your own phishing messages or make use of the provided templates. You only have to import the list of target users and send the email. You may then consult the results of the test online at any time, and see the evolution of the click trend by comparison with subsequent campaigns.

Data protection

Your data is stored in Switzerland, on a highly secure server - and it stays there. It is kept on your personal platform for your exclusive use only, without any intervention on our part. Navixia takes every possible precaution to ensure that your data is secure.

Scope of phishing

You may send phishing e-mails to any e-mail address as long as it belongs to a domain name that we have successfully validated as belonging to your organisation. If you want to target other domains, you will have to provide written proof that you are entitled to do so.

Status of email delivery

DiagnoPhish will send out the emails based on the addresses provided as long as these are valid. In view of the spam filtering you might have implemented, we cannot however guarantee delivery. You will be able to track that online on your personal platform, as well as the results of the test.

Inappropriate use

In case our platform is used in a way we consider inappropriate, or if we receive any complaint regarding a phishing test, we reserve the right to disclose the identity of the respective customer to the complainant and to block the incriminated account.